Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jillian Myers

Jillian Myers

June 27, 2025

5  out of  5
rating by Jillian Myers
"Had a great experience with Taylor! She was very helpful in setting me up with my own insurance policy and migrated my jeep off of my parents insurance without any issues!"
We responded:
"Jillian - thank you so much for the review! We are so glad Taylor was able to get everything seamlessly switched over for you. We are looking forward to working together! Give us a call in the office if you need anything at all. "
Profile photo of Tammy Williams

Tammy Williams

June 26, 2025

5  out of  5
rating by Tammy Williams
"Taylor is professional and always helpful and pleasant."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kristin Misik

Kristin Misik

June 24, 2025

5  out of  5
rating by Kristin Misik
"I had the best experience working with Chelsea Acosta on Caitlin's team. Chelsea was super responsive, helped me get the best policies for my needs and saved me money. Every interaction was professional and enjoyable. I highly recommend this agency...fantastic. team."
We responded:
"Thank you so much for sharing Kristin! We are so grateful to be your agent and are so happy to hear about your experience working with Chelsea! "
Profile photo of Tammy Desmarais

Tammy Desmarais

June 16, 2025

5  out of  5
rating by Tammy Desmarais
"Amazing staff. They go above and beyond to help you. Even dropping off papers for me when i was without a vehicle. Thank you!!"
We responded:
"It is our pleasure to serve customers like yourself!! We love being there for our good neighbors like yourself "
Profile photo of Raquel Verdesi

Raquel Verdesi

June 16, 2025

5  out of  5
rating by Raquel Verdesi
"Reily from State Farm was there every step of the way! She answered all our questions and followed up to see how our windshield replacement went. We highly recommend her and State Farm! Thank you, Reily!"
We responded:
"We are so glad to hear Reily was able to help you out and glad to hear all went well with your repairs! Thanks so much for the positive review. We are here if there is anything you need. "
Profile photo of A1ElectricPOK

A1ElectricPOK

June 16, 2025

5  out of  5
rating by A1ElectricPOK
"Caitlin McVicker’s State Farm agency was very helpful. My rear window had broken. They set up an appointment with safelite. All went well. Thanks again"
We responded:
"We are so happy to hear about your experience working with our agency! It is a pleasure to serve customers like yourself. "
Profile photo of Claire Scalzi

Claire Scalzi

June 13, 2025

5  out of  5
rating by Claire Scalzi
"Taylor is an angel! Always quick to respond, super helpful and friendly! Great experience with this office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience working with Taylor; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Hector Serrano

Hector Serrano

June 11, 2025

5  out of  5
rating by Hector Serrano
"I am very happy to have State Farm for ALL my coverage. When I have questions or need more info there’s just nothing better than dealing with a representative IN PERSON ! I had no idea about all the variations of Life Insurance thats available, and Chelsea Acosta helped me navigate through the process. She also set me up with a much needed umbrella policy. They don’t just take care of me, they also take care of my mom and sis, so yeah, I highly recommend the Beacon branch."
We responded:
"We are so grateful to be all of the Serrano’s agents! We love getting to meet our customers in person, learn more about them and he with proper protection. "
Profile photo of Nightman Sid

Nightman Sid

June 3, 2025

5  out of  5
rating by Nightman Sid
"Customer service was excellent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of James McDonough

James McDonough

May 16, 2025

5  out of  5
rating by James McDonough
"Hello Caitlin, Thank you for helping me. I look forward to working with you in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of carmine serino

carmine serino

May 7, 2025

5  out of  5
rating by carmine serino
"Recently had a windshield replaced at Safelite. Taylor made the replacement effortless on my part. Couldn’t have been any easier."
We responded:
"Thank you for your 5-star review. It is our pleasure to be your agency, Carmine! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dave Antalek

Dave Antalek

May 7, 2025

5  out of  5
rating by Dave Antalek
"Chelsea and the team at Caitlin McVicker / State Farm, were awesome to work with! Excellent response times and a true concern for the coverage needed for our Family! Highly recommend the agency for your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Georgia Patchen

Georgia Patchen

May 6, 2025

5  out of  5
rating by Georgia Patchen
"I have been a customer of State Farm for thirty years. When my agent retired, I became a customer of Caitlin McVicker. I cannot say enough about the knowledge and professionalism of the staff in this office. The personal service provided is outstanding and I greatly appreciate the yearly review of my policies. Recently, Chelsea Acosta assisted me with policy changes due to a move. She also took the time to contact me by phone to let me know of updates that could be made to a life insurance policy. This office is the best!"
We responded:
"Georgia, it is truly our honor to be your agent. It’s been a pleasure to meet you and work together. As things change it is our privilege to help customers like yourself navigate how their policies might be affected and make sure there is never a lapse in coverage! "
Profile photo of Sam Quattrocchi

Sam Quattrocchi

May 6, 2025

5  out of  5
rating by Sam Quattrocchi
"Great office, wonderful people!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
Profile photo of Kevin L

Kevin L

May 6, 2025

5  out of  5
rating by Kevin L
"Chelsea was incredibly helpful setting up my policy and made the entire process smooth and stress-free. She went above and beyond to assist with some issues I had while transferring coverage. Her professionalism, patience, and attention to detail really stood out. I truly appreciate her dedication and highly recommend her!"
We responded:
"Thanks so much for the review Kevin! We are so happy to hear about your experience working with Chelsea! "
Profile photo of magicalraine91

magicalraine91

April 15, 2025

5  out of  5
rating by magicalraine91
"Thank you so much for your help and support! Highly recommend this group. They reached out to me due to another policy to help me save money and I am so pleased with the results!"
We responded:
"We are delighted to know you had a great experience with our State Farm office. We are so glad to offer you a better value and be your good neighbor! "
Profile photo of Adam Blackwell

Adam Blackwell

April 10, 2025

5  out of  5
rating by Adam Blackwell
"The team here is great. Working with Taylor has been amazing, she is very friendly and a great communicator, and she saved me money which is always nice. Definitely recommend using this office for your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cristina Ambrose

Cristina Ambrose

January 24, 2025

5  out of  5
rating by Cristina Ambrose
"I just LOVE the entire team at Caitlin’s McVicker State Farm office. They are all GREAT: Maria, Diana, Taylor… ALL the girls are so nice, professional and so helpful. I’m so grateful to all of them for all the help with everything . Thank you Caitlin and your team for all your help and support! If I could give 10 stars I would ❤️ Cristina Ambrose"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Allen Marion

Allen Marion

January 23, 2025

5  out of  5
rating by Allen Marion
"Chelsea was AWESOME! Made my transfer from FL to NY seamless. Reviewed my coverage and helped me make adjustments to better suit my changing needs. Friendly, easy communication, prompt, and great follow up. So glad to have a new agent in NY such as this!"
We responded:
"Welcome back to NY!! And Welcome to our agency! We are so grateful for your review and so glad you had such a good experience working with Chelsea. We are happy to be your good neighbor. "
Profile photo of Kyrstie Calabrese

Kyrstie Calabrese

January 22, 2025

5  out of  5
rating by Kyrstie Calabrese
"Taylor was beyond wonderful with helping my husband and I get the coverage we needed. I have never had such a great customer service experience in my life. She made it feel like we were truly family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Salvador Sánchez

Salvador Sánchez

January 17, 2025

5  out of  5
rating by Salvador Sánchez
"Very good"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Matt Casey

Matt Casey

January 10, 2025

5  out of  5
rating by Matt Casey
"No one, or at least no one I know, wants to deal with insurance. It’s cumbersome, costly and confusing. But, since we all have to, we might as well work with nice people, right? I cannot recommend Caitlyn and her team enough. I’ve had A LOT of insurance needs lately and they have handled them all deftly, keeping me informed and clearing the best path forward. Thanks y’all!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Victoria Ambrose

Victoria Ambrose

December 23, 2024

5  out of  5
rating by Victoria Ambrose
"The team at Caitlin McVicker State Farm in Beacon is THE BEST. Many thanks to Maria, Diana and Jennifer for all their help. Cristina and Victoria Ambrose"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Avelinne Lion

Avelinne Lion

December 19, 2024

5  out of  5
rating by Avelinne Lion
"Lo doy un 100 ya que Maria es la major empleada de state farm..y sus companeras tambien..ayuda mucho,es paciente,, me agrada su personalidad..sociable..buen corazon.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Christopher Ricci

Christopher Ricci

December 10, 2024

5  out of  5
rating by Christopher Ricci
"Taylor— at the State Farm Agency in Beacon NY is extremely knowledgeable about insurance. She is a true professional. Taylor first helped me with my auto insurance, and then with combining my home owners with my auto insurance which saves me a considerable amount of money. She is friendly and conscientious. I highly recommend her to anyone looking for insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."